jl996 Privacy Policy

jl996 ("we", "us", "our") operates the online gaming platform accessible at jl996.org (the "Platform"), which is designed for and primarily serves players based in the Philippines. We are committed to protecting the privacy and personal data of every individual who uses our Platform, and we recognise that trust in how we handle your data is fundamental to the relationship between jl996 and its players.

This Privacy Policy explains in clear terms what personal data jl996 collects about you, the purposes for which that data is processed, how it is safeguarded, the circumstances under which it may be shared with third parties, how long it is retained, and the rights you hold as a data subject under applicable Philippine law.

This Privacy Policy applies to all personal data collected through the jl996 Platform — including data submitted during registration, collected automatically during your use of the Platform, and provided to us when you contact our customer support team. It should be read alongside the jl996 Terms & Conditions, which govern your use of the Platform as a whole.

For the purposes of this Privacy Policy and applicable data protection legislation, jl996 — the operator of jl996.org — is the data controller responsible for the personal data collected through the Platform. As data controller, jl996 determines the purposes and means of processing your personal data and is accountable for compliance with applicable data protection law.

jl996's designated data protection point of contact can be reached at the contact details provided in Section 17 of this Privacy Policy. Any requests relating to your personal data — including access requests, correction requests, deletion requests, or complaints about data handling — should be directed to that contact.

jl996 collects the following categories of personal data in connection with the operation of the Platform:

jl996 does not intentionally collect sensitive personal data beyond what is required for identity verification (government ID) and responsible gaming compliance. If you provide sensitive data beyond what is requested, jl996 will handle it with the same or greater care as the categories listed above.

jl996 collects personal data through the following channels and mechanisms:

• Direct submission: Data you provide when you register an account (mobile number, password), complete KYC verification (government ID, date of birth), make deposits or withdrawal requests (payment account details), or contact our support team (live chat, email).
• Automated technical collection: When you visit and use the jl996 Platform, certain data is collected automatically by our servers and analytics systems — including your IP address, device and browser information, pages visited, time on Platform, and game session data. This collection is necessary for the Platform to function and for us to maintain security and investigate disputes.
• Cookies and similar tracking technologies: jl996 uses cookies and similar technologies to maintain your session, remember your preferences, and analyse how the Platform is used. See Section 10 of this Privacy Policy for full details on our cookie practices.
• Third-party payment processors: When you make a deposit or withdrawal via GCash, Maya, BPI, BDO, Metrobank, 7-Eleven, USDT TRC20, or Coins.ph, the relevant payment provider shares transaction confirmation data with jl996 to enable reconciliation and fraud prevention. jl996 does not have access to your full financial account credentials — only transaction-level confirmation data.
• Identity verification providers: Where jl996 uses a third-party KYC service to assist with document verification, that provider may process your identity documents on our behalf and return a verification result. The provider is bound by contractual data-protection obligations.

jl996 processes your personal data for the following specific purposes:

• Account administration: To create, maintain, and secure your jl996 player account, including login authentication, password recovery, session management, and account settings management.
• Service delivery: To provide access to all game sections, process bets and game outcomes, credit winnings to your Wallet, and deliver the full jl996 Platform experience.
• Payment processing: To process deposits and withdrawals through your chosen Philippine payment method, reconcile transactions, and issue refunds where applicable.
• Identity verification and KYC compliance: To verify that you meet the eligibility requirements to use jl996 (including the 21+ age requirement), that you are who you claim to be, and that your funds originate from legitimate sources.
• Fraud and security: To detect, investigate, and prevent fraudulent activity, money laundering, bonus abuse, unauthorised account access, and other violations of our Terms & Conditions.
• Regulatory compliance: To meet our obligations under applicable Philippine gaming regulations, anti-money laundering legislation, and data protection law, including record-keeping and reporting obligations.
• Responsible gaming: To monitor gaming behaviour for indicators of problem gambling, administer self-exclusion and limit-setting tools, and ensure compliance with self-exclusion requests.
• Customer support: To respond to your support requests, investigate complaints, resolve disputes, and improve the quality of our support services.
• Platform improvement: To analyse aggregated, de-identified usage data to identify technical issues, improve Platform performance, develop new features, and refine the user experience for Filipino players.
• Direct marketing (with consent): To send you promotional offers, bonus notifications, game launch announcements, and jl996 news via SMS or in-app notification, where you have opted in to receive such communications.

Under the Philippine Data Privacy Act of 2012 (RA 10173), jl996 relies on the following legal bases for processing your personal data:

• Contractual necessity: Processing required to perform the contract between jl996 and you as a registered player — including account administration, service delivery, and payment processing. Without this processing, jl996 cannot provide the Platform to you.
• Legal obligation: Processing required to comply with jl996's obligations under Philippine law, including KYC and anti-money laundering requirements, gaming regulatory reporting, and tax record-keeping.
• Legitimate interests: Processing necessary for jl996's legitimate interests where those interests are not overridden by your rights — including fraud prevention, security monitoring, responsible gaming compliance, and Platform improvement through aggregated analytics.
• Consent: Processing based on your explicit, freely given, and informed consent — primarily in relation to direct marketing communications. You may withdraw consent for marketing at any time through your account settings or by contacting support.

jl996 does not sell your personal data. We share personal data with third parties only in the following specific circumstances and only to the extent necessary for the stated purpose:

• Payment processors: GCash, Maya, BPI, BDO, Metrobank, 7-Eleven, USDT TRC20 network providers, and Coins.ph receive the minimum transaction data required to process your deposits and withdrawals. Each payment provider operates under its own privacy policy and data-protection framework.
• KYC and identity verification providers: Third-party identity verification services engaged by jl996 to assist with document verification process your submitted KYC documents solely for that purpose under contractual data-processing obligations.
• Game software providers: Game studios and providers whose games are accessible through jl996 may receive session-level data (such as bet amounts and game outcomes) necessary to deliver their game services. They do not receive your identity or contact data through this integration.
• IT and infrastructure service providers: Cloud hosting, server management, and cybersecurity service providers who process data on jl996's behalf under strict contractual data-processing agreements.
• Regulatory and law enforcement authorities: jl996 will disclose personal data to PAGCOR, the Anti-Money Laundering Council (AMLC), the National Privacy Commission, Philippine law enforcement agencies, or courts where required to do so by applicable law, regulation, or valid legal process. Where permitted by law, jl996 will attempt to notify you of such disclosure.
• Business transfers: In the event of a merger, acquisition, restructuring, or sale of assets involving jl996, your personal data may be transferred to the acquiring entity as part of the transaction, subject to the same data-protection obligations set out in this Privacy Policy. You will be notified of any such transfer that materially affects your rights.

The jl996 Platform is primarily designed for and operated for the benefit of Philippine-based players. Where personal data is processed by service providers located outside the Philippines — including game studio providers, cloud infrastructure providers, or payment technology providers with international operations — jl996 ensures that adequate safeguards are in place to protect your personal data in accordance with Philippine data protection standards.

Such safeguards may include contractual data-processing agreements incorporating standard data protection clauses, or reliance on the adequacy determination of the destination country's data-protection framework. If you would like further information about the specific safeguards in place for international transfers of your data, please contact jl996 using the details in Section 17.

jl996 retains your personal data for as long as is necessary to fulfil the purposes for which it was collected, or as required by applicable law. The following general retention periods apply:

• Account data and gaming history: Retained for the duration of your active jl996 account, plus a minimum of five (5) years after account closure, in compliance with applicable gaming regulatory and anti-money laundering record-keeping requirements.
• KYC and identity documents: Retained for a minimum of five (5) years from the date of submission or account closure, whichever is later, in compliance with anti-money laundering legislation and gaming regulatory requirements.
• Financial transaction records: Retained for a minimum of five (5) years from the date of each transaction, consistent with Philippine financial record-keeping obligations.
• Customer support communications: Retained for three (3) years from the date of the last relevant communication, to support dispute resolution and service quality improvement.
• Marketing consent records: Retained until you withdraw consent or your account is closed, whichever is earlier, plus an additional period as required to demonstrate compliance with consent obligations.
• Technical and session logs: Retained for up to twelve (12) months for security and fraud investigation purposes, after which they are deleted or anonymised.

Where data is retained beyond the initial purpose of collection solely to meet legal retention obligations, it is stored securely and access is restricted. At the end of the applicable retention period, personal data is securely deleted or irreversibly anonymised.

The jl996 Platform uses cookies and similar tracking technologies to deliver and improve its services. The following categories of cookies are used:

• Strictly necessary cookies: These cookies are essential for the Platform to function — they maintain your login session, remember your language and display preferences, and enable core security features. They cannot be disabled without preventing the Platform from working correctly.
• Performance and analytics cookies: These cookies collect aggregated, de-identified information about how players use the Platform — which pages are visited most frequently, how long sessions last, and where errors are encountered. This data helps jl996 identify and fix technical issues and improve the overall experience.
• Functional cookies: These cookies remember choices you make — such as your preferred game section or notification settings — to provide a more personalised experience on return visits.

jl996 does not use third-party advertising or tracking cookies that follow you across websites outside of jl996.org. You may manage cookie preferences through your browser settings. Note that disabling strictly necessary cookies will affect Platform functionality.

jl996 implements a range of technical and organisational security measures appropriate to the sensitivity of the data we process. These include:

• Encryption in transit: All data transmitted between your device and jl996 servers is encrypted using TLS 1.2 or higher (256-bit SSL). This applies to account logins, game sessions, payment transactions, and all other Platform interactions.
• Encryption at rest: Personal data and financial records stored on jl996 servers are encrypted at rest using AES-256 encryption.
• Access controls: Access to personal data held by jl996 is restricted to authorised personnel who require it to perform their job functions. All staff with data access are subject to confidentiality obligations.
• OTP-based authentication: Sensitive account actions — including password changes, new-device logins, and withdrawal requests — require one-time PIN verification sent to your registered Philippine mobile number.
• Intrusion detection and monitoring: jl996's infrastructure is monitored continuously for suspicious activity, unauthorised access attempts, and potential data breaches. Automated alerts are reviewed by our security team around the clock.
• Data breach response: In the event of a personal data breach that poses a risk to your rights and freedoms, jl996 will notify the relevant Philippine regulatory authority in accordance with the requirements of the Data Privacy Act of 2012, and will notify affected individuals without undue delay where required.

Under the Philippine Data Privacy Act of 2012 (RA 10173), you have the following rights with respect to your personal data held by jl996:

• Right to be informed: You have the right to be informed that your personal data is being collected and processed, and to receive clear information about the purposes and basis for that processing — which this Privacy Policy provides.
• Right of access: You may request a copy of the personal data jl996 holds about you, along with information about how it is being used, where it was obtained, and with whom it has been shared.
• Right to rectification: If any personal data jl996 holds about you is inaccurate or incomplete, you have the right to request that it be corrected. For account information (such as your registered mobile number), you may update certain details directly through your account settings; other corrections can be requested through support.
• Right to erasure: You may request that jl996 delete your personal data where it is no longer necessary for the purposes for which it was collected, where you have withdrawn consent (for consent-based processing), or where processing is unlawful. This right is subject to jl996's legal obligations to retain certain categories of data (see Section 9).
• Right to data portability: Where processing is based on your consent or contractual necessity and is carried out by automated means, you may request a copy of your personal data in a structured, commonly used, machine-readable format.
• Right to object: You may object to the processing of your personal data for direct marketing purposes at any time. You may also object to processing based on jl996's legitimate interests, and jl996 will cease such processing unless we can demonstrate compelling legitimate grounds that override your interests.
• Right to lodge a complaint: If you believe jl996 has handled your personal data in a manner that violates the Data Privacy Act, you have the right to lodge a complaint with the National Privacy Commission (NPC) of the Philippines.

To exercise any of these rights, please contact jl996 using the details provided in Section 17. jl996 will respond to your request within 30 days of receipt, or within such extended period as is permitted by applicable law where the request is complex or numerous.

jl996 may send you promotional communications — including bonus offers, game announcements, and platform updates — via SMS or in-app notification, subject to your marketing preferences as set during registration or subsequently updated in your account settings.

We will only send marketing communications to you where you have given explicit, freely given consent to receive them. You can withdraw this consent at any time through the following methods:

• Updating your notification preferences in your jl996 account settings (the change takes effect immediately).
• Replying STOP to any promotional SMS received from jl996.
• Contacting jl996 support via live chat or email and requesting removal from marketing communications.

Withdrawing consent for marketing communications will not affect your ability to use any part of the jl996 Platform, and will not affect any promotional bonuses you have already accepted or are currently in the process of wagering. Transactional communications — such as deposit confirmations, withdrawal notifications, OTP messages, and security alerts — are not marketing communications and cannot be opted out of while your account remains active, as they are necessary for account security and Platform operation.

The jl996 Platform is strictly for adults aged 21 years and older, consistent with PAGCOR's minimum age requirements for casino-style gambling in the Philippines. jl996 does not knowingly collect personal data from individuals under the age of 21.

If jl996 becomes aware that personal data has been submitted by or on behalf of a person under the age of 21, we will promptly close the associated account, forfeit any balance, and delete the personal data concerned, subject to any legal obligation to retain evidence of the age violation for regulatory purposes.

If you are a parent or guardian and believe that your child (under 21) has registered on jl996 without your knowledge, please contact jl996 support immediately with details of the account so that we can take appropriate action.

The jl996 Platform integrates with a number of third-party services necessary to deliver its features — including payment gateways (GCash, Maya, BPI, BDO, Metrobank), game software providers, and identity verification services. Each of these third parties operates under its own privacy policy and data-processing framework, and jl996 is not responsible for the privacy practices of third-party services outside our direct control.

When you interact with a third-party payment provider (for example, authorising a GCash transfer to deposit funds), you are also subject to that provider's privacy policy and terms of service. jl996 recommends reviewing the privacy policies of any third-party services you use in connection with your jl996 account.

This Privacy Policy applies exclusively to the jl996 Platform at jl996.org. It does not extend to any external websites, applications, or services that may be accessible through links from the Platform. jl996 is not responsible for the data practices of those external entities.

jl996 may update this Privacy Policy from time to time to reflect changes in our data-processing practices, the services we offer, applicable Philippine law, or guidance from the National Privacy Commission. The date of the most recent revision is displayed at the top of this page.

Where changes to this Privacy Policy are material — meaning they significantly affect your rights or the way we use your data — jl996 will notify you via the mobile number or email address registered to your account, and/or by displaying a prominent notice on the Platform, before the changes take effect. Non-material updates (such as editorial corrections or clarifications that do not change the substance of our practices) may be made without prior notice.

Your continued use of the jl996 Platform following notification of material changes constitutes your acknowledgement of and consent to the updated Privacy Policy. If you do not agree to any updated version of this Privacy Policy, you must cease using the Platform and contact support to close your account.

If you have any questions about this Privacy Policy, wish to exercise any of your data subject rights under the Data Privacy Act of 2012, or wish to make a complaint about how jl996 has handled your personal data, please contact jl996's data protection contact using the following details:

• Live Chat: Available 24/7 through your jl996 account dashboard — the fastest way to reach our support team.
• Email: [email protected] — include "Privacy Request" in the subject line and your registered mobile number in the message body so we can locate your account.
• Response Time: jl996 aims to acknowledge all privacy-related requests within 24 hours and to provide a substantive response within 30 days of receipt.

If you are not satisfied with jl996's handling of your data privacy complaint after going through our internal process, you have the right to escalate your complaint to the National Privacy Commission (NPC) of the Philippines, which is the regulatory authority responsible for enforcing the Data Privacy Act of 2012. Information about filing a complaint with the NPC is available through official Philippine government channels.